Privacy policy

Potamii Limited
c/o KFS Accountants Ltd.
Elcot Park, Elcot Lane
Marlborough
Wiltshire, SN8 2BG
England

Telephone: +44 1793 251700
E-mail: sales@potamii.com

We understand that the UK GDPR sets a high standard for consent and we want to ensure that our Customers and potential customers are offered real choice and control. We believe that genuine consent should put individuals in charge, build trust and engagement, and ultimately benefit the Customer.

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, contact details, and company information);

  • Enquiry/project details to ascertain how products supplied by Potamii Limited may be able to assist;

  • E-mail addresses and telephone numbers are essential for order confirmations and contact requirements for delivery;

  • Payment/credit card details are not stored or recorded by Potamii Limited;

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one or more of the following reasons:

  • Contact details such as e-mail addresses and telephone numbers are essential for order confirmations and contact requirements for delivery;

  • Communication regarding enquiry/project details is essential to communicate and ascertain how products supplied by Potamii Limited may be able to assist in your requirements;

  • We also use contact details to follow up on your project’s activity and endeavour to provide advice, information, and service to accompany your deployment of Potamii’s products;

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting sales@potamii.com;

  2. We have a legitimate interest;

How we store your personal information

Your information is securely stored through e-mail correspondence and customer relationship management software that is available to authorised employees of Potamii Limited.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information;

  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete;

  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances;

  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances;

  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances;

  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances;

You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within 1 (one) calendar month.

Please contact us (contact details as above) if you have an enquiry, require any additional information regarding Potamii Limited’s Privacy Policy, and/or have any concerns about our use of your personal information.

Complaining to the ICO

The Information Commissioner’s Office is the UK's independent body set up to uphold information rights. You can complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Helpline number: +44 303 1231113
ICO website: https://www.ico.org.uk